About Fix-It 24/7
Family owned and operated since 2013, Fix-It 24/7 is your go-to source for all your plumbing, heating and AC repairs and upgrades. Serving the entire Denver Metro Area, we can take care of all your household needs, no matter their simplicity or complexity.
At Fix-It 24/7, we take pride in providing our customers with world-class customer service
From the time you call us to the completion of your repair, installation or maintenance, rest assured you will be treated with utmost care, respect and empathy. We came from humble beginnings, having started as just a small family business. And while we’ve experienced growth, Fix-It 24/7 is committed to preserving the small business mentality, treating each and every customer as if they’re members of our extended family.
Fix-It 24/7 is more than just our company name, it’s our specialty. While some companies tout having 24-Hour Emergency Service, what they really mean is that they schedule service around the clock, not that they are available to complete the work 24/7. We, however, schedule and perform service 24-hours a day, 7 days a week. Whether a problem arises at 2 p.m. or 2 a.m., we are here to aid you the moment you need us.
Commitment to Quality
We believe in giving our customers the very best, delivering results they can fully trust. To do so, we’ve worked diligently to assemble a team of expert technicians and supervisors who are EPA and NATE certified and whose craftsmanship and commitment to quality care exceed standards.
All work performed by our expert technicians under our Home Care Plan is backed by a 100% Satisfaction Guarantee and Workmanship Guarantee. Hiring Fix-It 24/7 to complete all your essential home repairs and upgrades means gaining peace of mind and assurance that your household will run efficiently. We proudly serve the entire Denver Metro Area!
The inconvenience behind a household repair is two-fold. First, it means that you may be without heat, conditioned air or water in the places you need it most. Second, needing a repair requires inviting a stranger into your home. In addition to our technicians and supervisors being EPA and NATE certified, they have also been background checked and complete routine drug tests. Further, they will treat you and your home with care, making sure you feel at ease throughout all aspects of your project and cleaning up any messes.
Code of Ethics
We hold all of our employees to high standards, from the customer service representatives who answer your call to the technician who complete your service to the supervisor who ensure quality results. Our goal is to exemplify quality in every facet of our business so that you feel confident in joining our loyal customer base.
Our Code of Ethics is as follows:
Vision Statement: To be the leading preferred Plumbing, Heating and Air service provider to residential and light commercial markets in Denver and surrounding areas.
Mission Statement: We strive to be the leading Plumbing, Heating & Air service provider defined by our professionalism and expertise. We are committed to arriving on time and delivering dependable results – the first time – that will ensure your satisfaction for years to come. By doing so, we hope to earn your unconditional referral.
Company Culture: We define our company culture based on ethical values, respect and mutual cooperation, in which we consciously choose to surround ourselves with motivated professionals who seek to deliver consistent value and input at all points of contact in and outside the business.
Fix-It 24/7 Delivers:
- 24/7 Service & Scheduling – We are here to help you 24 hours a day, 7 days a week.
- Flat Rates & Straightforward Pricing – We charge by the job, not by the hour. We offer a $39 diagnostic fee during business hours, and a $139 diagnostic fee during after hours.
- 4-Hour Schedule Service Windows – Your time is valuable and it’s something we respect. We’ll provide you with a 4-hour arrival window so that you aren’t wasting valuable time.
- Trusted Technicians – Our technicians are fully trained and certified, background checked and drug tested.
- 100% Satisfaction Guarantee – We take pride in our work. If you aren’t 100% satisfied with the completed work, we promise to make it right.
Count on Fix-It 24/7 as the solution to all your plumbing, heating and air conditioning needs! We guarantee quick response times and the best available pricing in the Denver Metro Area.